Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.NONAPPROPRIATED FUND POSITION DESCRIPTION
JOB TITLE: Marketing Technician
BUSINESS TITLE: Social Media/Web Content Specialist
FLSA: Nonexempt
JOB SERIES: 1101 PAY LEVEL: NF3
Duties and Responsibilities:
This position is in the Marketing Branch of Marine Corps Community Services (MCCS), Camp S. D. Butler, Okinawa, Japan, and reports to the Digital Marketing Manager. The primary purpose of this role is to develop and manage social media, website content, email newsletter(s), and other digital communication content in support of marketing MCCS Okinawa activities.
Weekly responsibilities include creating and posting content on MCCS social media platforms, tracking and analyzing data, managing email newsletter(s), and updating and managing digital TV and marquee signage.
This position supports the Web Content Specialist by assisting with website content updates, posting event information, and ensuring the content is accurate and up to date. Additionally, the individual will be a backup and support for the Web Content Specialist during absences or high workload periods.
Provides World Class customer service with an emphasis on courtesy. Assists both internal and external customers and communicates positively in a friendly manner. Asks questions to determine, verify, and solve problems. Proactively checks for satisfaction with the quality of goods and services and takes action to solve problems quickly. Alerts higher-level supervisors or appropriate point of contact for help when issues arise.
Adheres to safety regulations and standards. Uses required safety equipment and observed safe work procedures. Promptly report any observed workplace hazards, injury, occupational illness, or property damage from workplace mishaps to the immediate supervisor.
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as required.
QUALIFICAITON REQUIREMENTS:
- A four-year degree from an accredited college or university in marketing, communications, or related field, OR 2 years of business experience managing social media, website content, and other digital marketing communications, including email marketing.
- Demonstrated experience in creating engaging content for Facebook and Instagram, as well as executing initiatives that drive community growth and engagement.
- Basic understanding of, and experience with, website content management and Google Analytics.
- Basic design and aesthetic judgment skills using creative tools such as Canva and Adobe Creative Cloud applications.
- Working knowledge of Microsoft Office, particularly for creating reports and briefs for management-level meetings and program reviews.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment with strong English communication skills.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.