Login

Program Analyst (Informatics)

Veterans Health Administration | United States

Posted Date 4/06/2023
Description Health Informatics is a discipline at the intersection of information science, health care and computer science that designs and delivers information to improve clinical care, individual and public health care, and biomedical research. The primary purpose of this position is to improve the quality, efficiency and effectiveness of health care by integrating clinical and informational processes necessary to achieve successful adoption and application of new technologies throughout the VHA.
  • Consultation and Education: As a primary VHA subject matter expert for Health Informatics, the employee serves as the knowledge expert for the electronic health record and associated clinical software, and provides users and staff with consultative support and education.
  • Consults, advises and educates all levels of employees including the highest level of management on methods and means to make healthcare operations more effective and efficient.
  • Identifies end-user educational requirements and training needs.
  • Develops educational programs and instructional materials appropriate tools to educate the users and support staff at all levels of the organization.
  • Exercises expertise in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses; and develops performance management tracking tools.
  • Extracts, analyzes and provides data to assess treatment impacts such as: clinical endpoints, health status outcomes and utility estimates; estimated usage; characteristics of treating designated popu1ations; evaluating patterns of substitution against other products such as resource impact assessments.
  • Develops and presents recommendations for improving clinical data-management methods, follow-up procedures and timely compliance with regulatory guidelines.
  • Maintains state of the art knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations.
  • Integrates software applications for clinical services by:
    • (1) evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software and coordinating any required modifications;
    • (2) reviewing the effectiveness of the systems and procedures to assure optimum benefit to patient care activities; and
    • (3) troubleshooting when functionality is compromised by determining the cause of and/or the solution to the problem.
  • Conducts tests to analyze usability, sequencing, flow, plain language, minimum keystrokes, and comfort level of the user, ensuring adaptability of the process(es) to the workflow and that the processes used are the most efficient and effective.
  • Develops implementation plans for new software releases/applications and updates. Serving as project leader or team member, works through and with interdisciplinary teams to complete health information system initiatives established by national, Veterans Integrated Service Networks (VISN), and local authorities.
  • Performs other duties as assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.


Work Schedule: Monday through Friday 8:00am- 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Remote: This position is remote at the GS 12 level only
Position Description/PD#: Program Analyst (Informatics)/PD01150A
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/26/2023.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
  • Specialized Experience, GS-12:
    • Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: comprehensive knowledge and skill in applying a wide range of advanced practices, theories, and emerging information in health care delivery, Health Informatics and applications; knowledge in the use of clinical software packages; experienced knowledge of VHA operations, national databases (including the Veterans Health Information Systems and Technology Architecture [VISTA] architecture and fi1e structure), analytical techniques and clinical applications development techniques; in order to be able to provide expert and professional Health informatics consulting services and to develop and deliver appropriate Health Informatics educational and training programs to all levels of employees, internal and external to the VA. Thorough in-depth knowledge of the clinical environment, including practices, procedures, policies, strengths and weaknesses in order to effectively use data to track and manage patient care. Thorough and current knowledge of emerging and/or state of the art technology, as well as seasoned knowledge of VA protocol, regulations, programs and processes related to Informatics, in order to propose and support major administrative and clinical policies and directives, instruct practitioners on the changes and application of new policies and directives, and to provide leadership in one or more local or national Informatics committees/teams.
You will be rated on the following Competencies for this position:

  • Analysis and Problem Solving
  • Analytical Reasoning
  • Data Management
  • Education and Training
  • Information Technology Research and Development
  • Project Management
  • Teamwork


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, but requires periods of walking, standing, bending, or climbing and employees may carry items such as books, laptops and other similar materials.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Opportunity Type
Job

Volunteer Opportunity

Share this opportunity